I can’t thank you and your team enough for the excellent customer service provided with my purchased of a 2019 Ultra Limited. You, Timms HD and the CSRA are blessed to have real people like Angela Heath who without question is a professional to the core. Her patients with me was impressive, her personality and honesty keep me focused on the deal. Fit Specialist, John Baker did an outstanding job providing information on the Ultra’s performance capabilities and all the new features for the 2019. He did not leave until I rode away a happy customer…Jennifer Hogsed far exceeded my expectations. Jennifer helped we find the right Helmet, Jacket, tube , Tshirts and provided first class customer service….. Brad Taylor is one of the most knowledgeable parts guy I have ever dealt with..His effort to ensure I understood cost and benefits of every upgrade was first class… Brain Marshall, answered questions and stepped me through the documentation line by line…. His professional demeanor and knowledge made purchasing the HD ESP and Dealer PM easy. He too stayed with me until I rode out of the parking lot….Eric “Pee-Wee” Napier and the service “SUPERMAN” team worked tirelessly ensuring all upgrades and accessories were installed and functioning properly. There were other members of your staff that went the extra mile but I failed to get their names. Hell I even managed to get a hand shake out of Jay Wade.I’m sure he meant no harm the other day and clearly we both learned from the contact. I have to say, this was the best experience I’ve ever had purchasing a Harley. I will proudly recommend Timms Harley Davidson to anyone who needs anything Harley. Jeff Hanson, Hands down Timms Harley Davidson of Augusta Ga is the best damn Harley Dealership in the USA..

– William C.

Definitely the best customer service I’ve ever had when it comes to any vehicle (car, motorcycle, etc) hands down! Jay Wade will do anything for the customers that come through those doors. He made the process go by smoothly and expeditiously without any hiccups. Jeff and Jay will work with you to be able to get what you want and definitely within your means. If you are looking for a motorcycle or just wanting to look go talk to Jay and he will be able to give you the full experience of owning a Harley and get you out that door.

– Joshua M.

I absolutely love Timms Harley Davidson. They are the most incredible team I have ever had the pleasure of knowing. It is a credit to Jeff to have people so caring that work for him. Pee Wee has been way above and beyond anything I could have ever expected in dealing with my bike as well as all the others I have come to know and love. Timms is a family and I am lucky to have had them when I needed them. I don’t even live close anymore but I won’t go anywhere else. Thank you is all I can say.

– Kim A.

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