ADMINISTRATIVE STAFF
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JEFF HANSON GENERAL MANAGER Jeff comes to Augusta Harley-Davidson with 17 years of retail experience and five years of experience with Harley-Davidson. He is excited to be a part of the AHD family, and he joins us from our Colorado store, Thunder Mountain Harley-Davidson. Jeff is dedicated to providing the best customer experience through a friendly and knowledgeable staff and the best product selection in the area. He has a desire to create long and lasting relationships with all AHD customers. Jeff has an open-door policy and is always open to suggestions and feedback. When he is not working, he enjoys spending time with his wife and four boys. |
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MELINDA DEFALCO CONTROLLER Melinda is the original “Army brat.” She was born at Fort Knox, KY and has lived in many locations including Athens, Greece, as a result of her father’s being a Colonel in the United States Army. Melinda has been the Controller at Augusta Harley-Davidson since 2007. She graduated from Campbell University and received her CPA certification from Alabama. Before coming to AHD, Melinda spent several years working for public accounting firms, as well as large corporations. She has finally found, though, the “perfect job” for her. Melinda works behind the scenes, but is proud to be part of the team which ensures that so many people get so much pleasure from our store, and she runs the Accounting Department in an efficient but fun way. Melinda enjoys traveling with her family, and in her spare time, she likes to cook and be crafty. |
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MICHELLE SMITH ACCOUNTING ASSISTANT Michelle is our very own “Brit-Chick.” She was born in London and relocated from the United Kingdom in 2007. Michelle started working at Augusta Harley-Davidson as a receptionist and administrative assistant in February of 2010. She is now working as an accounting assistant. During her time on our front desk, Michelle had the opportunity to meet many of our Harley family and friends, and she loves meeting new people. Michelle loves working for AHD and feels customer satisfaction is the most important aspect of the dealership. In the past, Michelle has backpacked and traveled in many countries, including Australia, India, Nepal, Hong Kong, and around a large part of Europe, and she hopes to see more of the United States in the future. When she is not working, she enjoys spending time with her family and friends. |
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LISA THORNE ADMINISTRATIVE ASSISTANT Lisa was a 401K consultant for 16 years before joining Augusta Harley-Davidson. She has a finance degree from Clarion University of Pennsylvania, and she brings to AHD a strong finance and accounting background. She is excited about her job here because it’s a fun place to work and the people are great. In her free time, Lisa likes to scrapbook, spend time with her chocolate lab, Jessica, and ride on the back of a Harley with her husband, Charlie. |
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CHRIS ELWELL MAINTENANCE Chris is Augusta Harley-Davidson’s jack of all trades. Chris is from Rockport, Massachusetts, and before joining the AHD family, Chris has been an offshore fisherman and a lobster fisherman; he’s owned and operated a residential and commercial building and property maintenance company; and he’s been a Certified Nursing Assistant (CNA) at a nursing home. While working as a CNA, Chris was pursuing his Licensed Practical Nurse (LPN) certification, but he chose not to after a year at the nursing home, because he got too attached to the patients, and it broke his heart to lose them. Chris moved to Augusta in 2008 and got a job with AHD. He loves the atmosphere at AHD and the fact that he gets to meet new people all the time. He also enjoys the fact that music plays throughout the day. In his spare time, Chris enjoys mountain biking, canoeing, partying, and spending time with his girls. |